When & Why to use?

While some people are naturally adept at building relationships, when we work in a fast-paced office where transitions are constant and restructuring teams and departments is frequent, developing EQ is critical to help quickly build cohesive relationships. By focusing on core competencies like listening, empathy, stress-management, and even a whole section dedicated towards building relationships, your employees are:

• More collaborative and thus, more innovative.
• Are more likely to ask for help when they need it, diminishing misunderstandings and missed deadlines.
• Able to exceed expectations by building off of each other’s discoveries, connections, resources and research.

Enhance effective workplace relationships by building a foundation of mutual understanding and respect by teaching your staff how to understand and regulate their emotions and behaviors, as well as recognize the emotions and behaviors of others.

Building Relationships Research and Resources

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Listening skills are vitally important for effective communications, but all of us develop subconscious habits of bad listening without even realizing it. Empathy and openness to others’ perspectives are just as important, as they allow us to see the bigger picture when speaking with a diverse range of co-workers. At the Break downs in communication can ultimately ruin a company’s reputation. The Behavioral EQ Model and course materials provide learners with practical exercises and techniques to intentionally develop good listening habits, allowing them to work more effectively with customers, suppliers, management and each other. The end result is increased engagement and productivity in teams, higher employee morale and a more collaborative and connected workforce:

• Understand how their own emotional experiences influence their communication patterns.
• Empathetically respond to others’ emotional influences.
• Support and coach each other through adversity and encourage each other through accomplished feats.
• Build more meaningful and lasting customer relationships.
• Communicate ideas, challenges and strategic input to management.

Break downs in communication can ultimately ruin a company’s reputation. The Behavioral EQ Model and course materials provide learners with practical exercises and techniques to intentionally develop good listening habits, allowing them to work more effectively with customers, suppliers, management and each other. The end result is increased engagement and productivity in teams, higher employee morale and a more collaborative and connected workforce.

Enhancing Communications Research and Resources

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Emotional intelligence is not only a valued skill among managers, but a requirement among successful leaders. Understanding and controlling emotions is imperative for a leader and without this ability, our judgement is clouded and we can make rash decisions.
Acting on our emotions – especially without understanding what they really mean, can lead to irreparable damage to a business. TRACOM’s emotional intelligence training teaches managers to recognize their emotions and to control the behaviors behind those emotions.
Additionally, TRACOM’s EQ training helps leaders to understand their emotions and behaviors of their staff. This is the section of the EQ Model known as “Behavioral Emotional Intelligence of Others.”
Emotionally intelligent leaders:

• Possess the empathy, listening skills and flexibility to respond effectively to a diverse range of team members.
• Utilize their EQ knowledge of others to motivate and inspire their employees.

EQ Leadership Research and Resources

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The ability for your staff to work collaboratively and effectively with their peers is fundamental to an organization’s success. In fact, research tells us that peers and camaraderie are the #1 reason employees go the extra mile – not money. When members of a team are able to work cohesively together they boost their organization’s productivity, efficiency and morale.
By focusing on key components such as listening, openness, and emotion perception, our Emotional Intelligence model can help your teams:

• Foster group creativity and innovation.
• Boost team engagement.
• Proactively plan and prepare for tomorrow’s challenges.
• Understand their own and each other’s emotional influences.
• Leverage their own diversity to become more effective.

The Behavioral EQ model equips team members with practical, actionable strategies for increasing EQ skills and becoming more effective collaborators together. Team members learn to support and encourage each other to continually grow more emotionally intelligent, learning and adapting to new challenges together along the way.
The ability to collaborate with others in an atmosphere of openness, trust and flexibility is the key that sets the most effective teams apart from others. If you want to enhance your company’s ability to work effectively with one another you need to invest in Behavioral EQ Training.

Advancing Teams Research and Resources

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Employee engagement is at an all-time low. Many factors contribute to a lack of engagement, many of the factors being technological and social – this is why Behavioral EQ training is instrumental to increasing engagement and productivity.
Humans were not designed with the ability to multi-task, yet we are constantly being tasked with doing exactly that. Not to mention we are highly distracted, constantly check our phones, email and social networks throughout the day.
Behavioral EQ Training teaches us how to limit our distractions and how to be more connected with our work and those we work with. Through practical strategies focused on conscientiousness, self-control and self-insight, we learn ways to improve our productivity and efficiency at work.

With strong emotional intelligence skills, leaders and employees can:

• Maintain self-control and limit distractions that lead to a lack of focus.
• Achieve their fullest potentials through an awareness of personal responsibility and the awareness that their organization’s success is directly affected by their output.
• Enhance corporate culture, which ultimately encourages employee retention and job satisfaction.

Employee Engagement Research and Resources

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